Commitment to Quality

Your trust in our products is met with our unwavering confidence in their quality, which is why we offer a unique 45-Day Total Satisfaction Pledge. If you’re not entirely pleased with your purchase, we’re here to facilitate a hassle-free return and refund process. Just reach out for a Return Authorization (RA), and we’ll guide you through the steps. Pre-authorization is required for all returns, so please contact us to request a return before sending anything back.

We aim to process refunds promptly upon receipt of the returned item, adhering to the original payment method where feasible. Note that return shipping is the buyer’s responsibility, and any indication that our products are being used for unintended purposes nullifies this guarantee. Eligibility for returns includes unopened items, with a limit of up to one opened item. This policy is active for 45 days post-delivery, with certain conditions considered on an individual basis thereafter. Your satisfaction drives us, so if you have any questions or need guidance, please reach out via our support email on our contact page.

Returns, Exchanges, and Refunds

We maintain a 45-day return policy, which we believe is among the best in the industry. If you are unhappy with your purchase for any reason, please contact us.

Products Eligible for Refunds:

All unopened products, one opened product, no questions asked. Additional product returns are available for return with pre-approval, generally without issue.

Our return period begins 45 days after the shipping service confirms delivery.  Exceptions to this rule may be available, simply contact us to ask. We prioritize making our customers happy and would love to work with you to make any issues right!

Returned products must first contact us for a Return Authorization (RA) and then be mailed to:

Alpine Peptide, LLC
10649 N Sahalee St
Cedar Hills, UT 84062

Note: Orders returned without an RA may not be processed or accepted.